FAQs

Purchasing Artwork

How do I purchase original artwork?

  • Original pieces are available via inquiry. Please use the contact page to reach out, and I’ll provide all the necessary details.

Do you accept custom commissions?

  • Use the contact page to provide detailed information, including size, images, inspiration photos, and whether you’d like the piece framed. I’ll review your request and get back to you.

Are payments for custom or original pieces refundable?

  • All payments for original, print and custom pieces are non-refundable.

Shipping & Delivery

Do you offer free shipping?

  • Yes, I offer free standard shipping for all orders within Australia.

Can I get express shipping?

  • Yes, express shipping is available within Australia for an additional fee, calculated at checkout.

Do you ship internationally?

  • Yes, international shipping is available. Shipping costs will be determined based on your location.

Prints

Do prints come framed?

  • No, prints are sold unframed and are carefully packaged in a protective tube.

Are all prints on the same paper?

  • Yes, all prints are produced on high-quality cotton paper to ensure colour accuracy and durability, staying as close to the original artwork as possible.

How should I care for prints?

  • Prints are rolled in a protective tube and delivered carefully. Use handling gloves (provided) when unrolling to avoid fingerprints. Frame the print promptly to ensure it stays flat and protected.

Original Artwork

Do original pieces come framed?

  • Original artworks can come framed if you wish. Frame details depend on the specific artwork. Please inquire via the contact page for more information.

What are the frame sizes and depths for original pieces?

  • Frame sizes and depths vary, as each piece is unique. Detailed information will be provided when you inquire about an original artwork.

How should I care for original artwork?

  • Every original piece comes with a care card to guide you on how to carefully protect and preserve your artwork. Originals should be kept away from direct sunlight, humidity, and dust.